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Meet Your Specialists, Experts and Creatives

Solve has a specialist team of online marketers and designers working hard to make your online geeky dreams become a reality.

Happy Team, Happy Clients

The Solve team’s happiness levels are super important. If they are happy, they work well and you get better results. And we like working with happy clients too. We conduct regular in-house surveys to ask our team if they are satisfied, engaged and if they have any suggestions. Here is the team feedback here.

Now, let’s introduce them…

Directors & Founders

Lawrence Harmer - SEO Expert

Lawrence Harmer
Founder, Director, SEO & Web Design Expert

The Solve story began with Lawrence (or Lol as he’s more fondly known). He’s our founder, director and the original SEO-loving, web design geek. With over 20 years’ experience in the business, he’s made a name for himself in the industry by always putting his clients first and gauging his success by their happiness. Not afraid to get stuck in, Lawrence personally applies his wealth of knowledge and creative expertise to turn the spark of your ideas, into fireworks. With positivity and the greater good at the forefront of his ethos, Lawrence’s ethical approach to business and management consistently delivers exceptional results for all of our clients.

Nadine Harmer - Director

Nadine Harmer
Director

Unstoppable, dedicated and our very own Superwoman! Nadine makes sure this well-oiled machine works as it should. Bringing a diverse range of skills from HR and accounting to personal well-being and development, Nadine is a vital member of the team. She looks after the management of the business and the team too, so you can relax knowing your business is in good hands.

Business & Project Coordination Team

Team 1

Lucy Czunys
Project Coordinator

Lucy’s sharp eyes and excellent teamwork skills keep the projects on track and running smoothly. Previously working on an ESF and Big Lottery funded project, Lucy has 3 years experience of project support to bring to Solve, jumping straight in with an eagerness to learn and get involved!

Outside of the office, she escapes to the beach for walks, swims and paddleboarding.

Team 2

Jennie Bryant
Creative Administrator & Sustainability Officer

A self confessed lover of spreadsheets, Jennie is your go to geek for any invoicing, accounts or general administrative queries. With over 15 years experience managing people, teams and business owners she keeps Solve organised (and the meeting rooms topped up with ‘sexy’ biscuits).

”’My journey towards xero waste living began over 10 years ago, when working for sustainably conscious businesses opened my eyes to the environmental and social impact of my life choices. Since then, I have relished challenging accepted habits, and am working hard towards a zero-waste lifestyle. It is important to me that I share my life and work with people who truly care about the impact they make on the world”

When not at work, you will find her wrangling her three young wildlings, and enjoying the incredible Cornish coastline.

SEO & Marketing Team

Tom Edwards - Digital marketing director

Tom Edwards
Digital Marketing Director

Tom has over 15 years of strategic digital marketing experience and is recognised as a Fellow Chartered Marketer (FCIM, CMkter) with The Chartered Institute of Marketing.

He has a track record of developing businesses with marketing strategies that utilise the web, search, social and emerging platforms. Working across multiple industries, including medical devices, social advertising and direct-to-consumer eCommerce, in the last 5 years. His career has seen him deliver consultancy projects for Google and one of the BBC’s Dragons!

Francesca Hume Online Optimisation Specialist

Francesca Hume (Ches)
Online Optimisation Specialist

Team 3

Francesca’s BSc Criminology degree provides her with the detective skills needed to ensure no detail is missed when investigating solutions to your SEO needs. A self-confessed stats geek, her analytical approach ensures she can identify the formula required to drive your online presence to new heights. Ches currently manages the SEO team to ensure a smooth process for all SEO clients.

Ches is often joined in the office by her partner in crime Ruby, the cockapoo, who often patrols the office offering licks of support to the team.

Anna SEO Account Manager

Anna Nersveen
SEO Account Manager

Bringing over three years of experience in crafting, optimising, and scaling with a mix of SEO and Paid Search campaigns that generate leads, boost conversions, and fuel business growth. Anna’s driving force is her commitment to perpetual learning and curiosity to drive progress while possessing a unique blend of technical expertise and creativity.

A prankster extraordinaire by day, after office hours Anna enjoys the fruits of the sea, whether it’s surfing, swimming or gig rowing.

Team 4

Jadine Hocking
Content Creator / Social Media

Jadine knows a little bit about a lot! She began her writing career freelancing in the health and well-being niche and has self-published multiple poetry books; she enjoys evoking strong emotions through her creations. She believes variety is the spice of life and likes to have a few projects on the go, including studying web design in her free time.

When she is not at work, you will find her walking the coast path, ecstatic dancing or with her furry, ginger friend, Basil.

Claire Faulton - PR and Blogging Expert

Claire Fulton Ray
Content Creator / PR

Claire is a published writer, with a BA honours degree in communication and almost a decade of experience in marketing for a multi-million-pound luxury travel company. She’s got some great industry connections and works tirelessly to secure press articles in major publications, as well as content writing for sites and creating thought-provoking, top-ranking pieces for blogs.

Team 5

Laura
PR / Content Creator

Laura Griffiths is a dynamic, quick-thinking, efficient, and highly organised Marketing & PR Consultant. Her diverse background spans website development, entrepreneurship, and a wealth of marketing experience, underlining her ability to drive success in various domains. Laura has adeptly built and launched websites, founded and operated her own tour company in South Africa, and supported high-profile ERDF projects. In her PR and content marketing roles, she has managed impactful campaigns for Visit Isles of Scilly, VentureSail Holidays, and VisitCornwall, showcasing her talent for creating captivating content.

Laura’s skills in product development are evident in her innovative tour products for the UK cruise industry. Her proficiency in SEO shines through the hundreds of top-quality web pages she has produced. Additionally, Laura is a skilled copywriter with a diverse portfolio that includes brochures, adverts, editorials, and social media content. Her significant contribution to guiding a business through the rigorous B Corp certification process further highlights her multifaceted expertise.

Laura’s personal love of the ocean, adventure and the outdoors complements all she does professionally, adding to her vast experience and passion for our client’s success. Fun fact? She once crossed the English Channel on a historic tall ship in a force 8 gale!

Team 6

Keith Scott
eCommerce Consultant & Customer Journey Creator

With over 20 years of strategic eCommerce & digital marketing experience. Keith has expertise in paid traffic acquisition, CRO, mobile UX, eCommerce sales funnels, conversion-driven landing page design, CRM and email marketing. As a founding member and subsequently served on the board of 2 highly successful eCommerce businesses, the most recent of which sold for $30,000,000. This experince has given Keith a good understanding of all aspects of running a fast-moving eCommerce company and can bring this valuable experience to the forefront when working with clients.

Recently, with mobile-first driving eCommerce growth, Keith specialises in Mobile Web Optimisation and CRM. It’s vital to maximise the potential of mobile website visitors. He is an expert at creating effective mobile-first strategies that set clients apart from their competition and maximise ROI from mobile website visitors.

Design & Development Team

Team 7

Mia Cuff
Lead UX Designer

Mia is a BA-Qualified Graphic Designer whose fascination with the online world began when her first family computer was set up in the late 90s. She now has 8+ years industry experience specialising in digital UX, bridging the gap between the creativity of design and the technicality of web development.

She uses this expertise to ensure our client websites not only look beautiful but are built for high performance and optimal functionality.

Offline, she loves camping during the summer and snowboarding in the winter.

Perry Web Developer at Solve

Perry Hughes
Head of Development

Perry’s 10+ years in design and marketing have seen him in agencies in Cardiff, London and now Cornwall. His confident approach to design and development sees him creating wonderfully sleek and engaging websites. An interesting fact about Perry, he currently holds the world record for most poppadoms eaten in a minute!

Marie - Solve Administrator

Marie Brown
Head of Design

Marie has 16 years experience working as a designer, with the last 4 years managing and growing design teams. She is passionate about great design output across the team ensuring creative processes are at their best for our clients and the development of our designers.

Alongside her work at Solve, Marie is training to be a counsellor and is a listening ear and champion of wellbeing in the office. Outside of work, Marie can be found at the beach by day, and swing dancing by night!

vicki rafferty

Vicki Rafferty
Web Developer/Designer

As a web geek through and through, Vicki is always on the lookout for new development technologies and design techniques, and is excited to make beautiful, unique websites to help local businesses thrive.

When she isn’t working away behind the screen, Vicki can be found eating her weight in cheesecake, shaking up a cocktail or two, scuba-diving (not so elegantly) or relaxing with her pet turtle.

martin web developer

Martin Stephens
Web Developer

Martin has over six years of experience working for digital agencies. From managing accounts of household names to trawling through code, he doesn’t shy away from any task.

Martin joined Solve after returning home to his family’s farm in Cornwall. When he’s not working on websites, he’s probably driving a tractor or playing bass guitar at a wedding.

We are proud that 90% of our work is from recommendation.

See some amazing reviews from a few clients below or see our Google reviews here.

A fantastically capable, communicative and supportive agency driving genuine value and expertise into their activities. They listen, they implement and they deliver and they are an extremely valuable partner and will be into the future.read more
Dom Hyams
08:41 26 Jan 24
These are the guys to go to for SEO, as they really know their stuff. We went to them as fellow B-Corps and the communication has been excellent throughout.read more
Andrew Shaw
10:31 21 Jul 23
Amazing company I could not be happier with the website that Solve built. From start to finish all of the team knew exactly what their job role was and executed it perfectly.read more
Dave Sargent
10:54 30 Jan 23
My experience with Solve Web Media has been seamless. After facing technical difficulties with my business accounts G-suite, Lawrence and his highly professional team were able to successfully recover my accounts lifting a huge weight off my shoulders. Super efficient and friendly, I can’t recommend Solve Web Media enough.read more
Savanna Rea
19:46 03 Oct 22
Solve Web Media are a great team of genuine lovely people who work hard and deliver everything you ask for. They are always ready to answer questions instantly, are very efficient and a pleasure to work with.read more
Isabel Coulton
12:55 26 Jul 22
I went here for my work experience this week and they were all willing to help if I asked and they were all amazing to be around for the week I couldn't of asked for anything more it was the best work experience I could of asked for!!read more
Josh William
19:10 23 Jul 22
Despite being at the beginning of my journey with Solve, their attention to detail, their committment, vision, understanding, focus and willingness to achieve the very best for my client is a dedication that feels like a breath of fresh air. Honest, wholesome & driven by results. Couldn't ask for more.read more
Tamsin Loveless
12:09 13 May 22
The team at Solve have been professional and responsive from the start. The website they created for me is sleek and functional and gives me the best possible platform to launch my business. Highly recommended if you are serious about selling online.read more
Tom Hanson
13:20 07 Dec 21
Highly professional and proficient and worthy of much praise! Keavy and Mia were a genuine pleasure to work with throughout the entire project, even despite the difficulties of covid and lockdowns etc. My website concept was very bespoke and I was very nervous about how the site would turn out, but SOLVE were amazing and managed to translate my creative vision into an actuality, giving me regular opportunities to provide feedback at every stage of the process. I've had nothing but rave reviews from friends and family and everyone who's seen my new website! This is a company and a team you can truly trust!read more
Stamos Fearnall
18:30 10 Nov 21
My experience with Lawrence and the Solve team was brilliant from start to finish. We were demanding in what we expected from our new website but they went above and beyond in understanding our needs and always provided top class customer service.Since we launched, the site performance has been great and we have had no usability faults to point out. Our SEO has improved significantly and we are looking forward to building on that moving forward with the team.read more
Monty Berrow
08:02 19 May 21
It has been an absolute pleasure working with Solve. Having worked with many web developers, SEO specialists, consultants, etc. over the years I can honestly say Solve is leading the way with their overall service. Their communication, honesty, efficiency and attention to detail is 11/10. They truly go above and beyond and I can’t recommend them highly enough. Well done Lawrence and a special shout-out to Keavy, Francesca, Esme & Fred.read more
Nickie Mabey
17:13 14 May 21
Wonderful skilled team, fast and veryprofessional in all areas to build, run and manage a website!
Katrien Vermeeren
09:48 16 Mar 21
Really insightful and informative consultation with Lawrence. He clearly knows his stuff and has a great knowledge base. He offered practical advice for my website growth and made suggestions that I hadn't even considered.I feel more focused and am headed in the right direction now.I would thoroughly recommend a meeting with Solve, to see how they can help your business to grow.read more
Susan Ford
16:28 09 Mar 21
Solve recently built a fantastic new website for Weetwood Ales with e-commerce functionality which has really helped both us and our customers. Solve are proactive in designing solutions, quick and efficient in responding to queries, clear and helpful in their communication and their work is of a very high quality.read more
Laura Humby
12:45 18 Feb 21
What a team at Solve Web Media. Amazing design, fantastic copywriting and great technical knowledge. Solve just built our new website for Green and Rock and within a week the traffic to the site had gone through the roof! Lawrence (the friendly boss!) took time to understand our business - building luxury homes in Cornwall and we worked together to benchmark the competition as well as to look for the best design from our industry, but also others in architecture and design as well. Mia did an amazing job at design. Claire's copywriting was fantastic, and Keavy coordinated the whole thing brilliantly. The rest of the team were all involved on technical and SEO work which was great. A brand new amazing website in just 4 weeks. A Big Thankyou to everyone at Solve.read more
John Orriss
10:45 10 Nov 20
The Solve team designed and created a brand new website for the Langarth Garden Village project in an insanely short timescale and have done a great job. They always went the extra mile to ensure that we were happy with the final result. The whole team are creative, highly professional and incredibly enthusiastic. Thank you Solve.read more
Trisha Hewitt
05:23 09 Oct 20
good company.professional workers. speed 10/10. thank you
Анастасія Кравченко
19:55 13 Sep 20
I'm starting my own business. Lawrence has really helped me get on the right track and guided me to maximise the potential of my boat trip business. He recommend funding, fast track routes to success, social media advice as well as a long term online growth strategy. Mia has made an awesome logo too. They are more than a web design company by providing business support and business shaping advice. I can't wait till the website is built!!👍😁read more
Jack Carter
16:28 05 Sep 20
Solve is an amazing place to work. The office is partly solar powered and is a really eco-conscious space. Solve is recognised as a BCORP business for good and is also a living wage employer, so it's really nice to work somewhere that has the people and planet in mind.Lawrence empowers the team here to develop our skills and interests to become the best version of ourselves. All whilst maintaining a great relationship with our clients who we love! It's really rewarding to see the results and client journey from start to end, as you feel a part of something. It's great to be able to get to know our clients too and see them happy.Overall its a really fun, welcoming, creative space and I'd recommend it to anyone.Big love and good vibes to Solve!read more
Caoimhe Graham
12:32 31 Jul 20
I think Solve is the best web design company and SEO company in Cornwall. Obv I would say that ? hehe. Seriously though we can prove it. Ask us. We love what we do, so the passion feeds in to our pixels. We care about our customers, our projects, the results, the planet, our team, our impact.read more
Lawrence Harmer
20:51 30 Jun 20
Lawrence and his team provide a incredible service from start to finish I cannot recommend highly enough. The whole team really know there stuff and are so easy to work with especially as I’m not very tech minded ! Even after finishing my new website Lawrence has been helping and offering his online wisdom to me through these current tough times of running a seasonal business and the advice is helping me and my online presence massively - Thank you Thank you ?read more
Thomas Greaves
05:24 23 May 20
Solve has turned an idea into a successful reality. Creating a platform that can connect people and food in a time need. Solve stepped up to the challenge. We've had headline chefs from Rick Stein, Angela Hartnett, Nathan Outlaw and even Stephen Hendry take part. It's already a success reaching 10000s of people in hours. Solve made the website, provided hosting and continued advice and support. We are excited to continue this initiative for good to benefit people and plant as much as possible.read more
Virtual Food Festival
18:31 05 May 20
Tremendously impressed with Lawrence and the team at Solve Web Media - completely transformed the website and our SEO ranking. The website produces unthinkable results and the hard work of Solve has played a key part in growing our audience and maximising sales. Would 100% recommend their services. The Headlandread more
The Headland Cornwall
15:40 24 Mar 20
Amazing service from Solve Web Design, would 100% recommend to everyone looking to start/boost their business!
Jazzy Garms
07:44 05 Mar 20
Solve Web Media redesigned my portfolio website and is managing the hosting and SEO. I'm blown away by it all. And so is everyone else. I'm an international artist with projects everywhere and meeting lots of people. Everyone congratulates me on the website. The site is significantly improving my brand and business worldwide. Don't hesitate, you wont regret working with this remarkable team. Truly. Thanks to all the team for amazing work. Cheers.read more
John Melvin
10:40 07 Oct 19
Very pleased with our new website. Very friendly and helpful service from Lawrence, particularly in assisting us with getting used to how to run it properly. We should have done this years ago. Update: He's still always there to help us when we've had problems which is great, as occasionally we need to call on his expertise. A great service.read more
Beerbuddies
15:18 30 Sep 19
I have just finished my three days work experience with solve and i can say how incredibly skilled and friendly the team is! This was my first time working in an office environment and there wasn't a point in time where i felt uncomfortable or unwelcome, with the team constantly supporting and helping me as I worked with new software. Each member has vast knowledge for every compartment of website design and marketing, what I could do in twenty minutes they could in two. From this I gained in depth experience of creative software such as adobe illustrator, which I can now apply to future college or independent work. Over the three days I was tasked with designing my own business with the end goal being to create a logo for that business. First I created a brief explaining what my business is about and what it represents which encouraged me to do some research into similar brands and companies in order to make my brand identity fit its function. Once this was finished and checked by the team I could move on to creating my logo, which i found very enjoyable as I had complete freedom with solve’s advanced software. The team were always open to questions if I got stuck, and they ultimately sent me in the right direction to create a great logo that I was happy with.Marketing and web design is a subject not often covered in education, so I was glad that I could get a taste of it in a proper but fun work environment. Thank you Solve!read more
Jack Pompa
13:18 27 Jun 19
Great service from Lawrence and the team at Solve Web Media - my previous web host/designer suddenly announced they were shutting up shop so a rapid solution was needed, which Solve were able to provide to keep me online. Their redesign of my website has been getting very positive comments so far from my clients. Would definitely recommend...read more
Simon Christy
15:27 21 Jun 19
Really insightful meeting jammed packed with ideas, guidance and suggestions to bring our SEO Strategy forward. We were left feeling excited about the potential and ready to get started.read more
rCUP One Planet
11:42 11 Jun 19
Solve have been super helpful and prompt with moving my website from wix to wordpress. Happy to just get stuck in at a fair price and super helpful with any questions I have had since to keep the site up and running. Happy with the service. The Team do a great job!read more
Andrew Morris
06:35 08 May 19
Solve have been super helpful and prompt with moving my website from wix to wordpress. Happy to just get stuck in at a fair price and super helpful with any questions I have had since to keep the site up and running. Happy with the service. The Team do a great job!read more
Andrew Morris
06:35 08 May 19
Great service, very friendly and helpful. Would recommend!
Ricky Seager
12:14 06 Apr 19
Friendly, helpful, open, transparent, and great at what they do! What more could you ask for? Highly recommended.
Louise Hutton-Bailey
13:23 15 Feb 19
Solve Web Media have been a great company to work with for our web design. We are a small business based in Cornwall and they have definitely helped increase visitors to our website and shop with their great SEO skills.The whole team are really friendly and have been a pleasure to work with. I Would highly recommend them.read more
Porthcothan Bay Stores
18:56 11 Feb 19
Fantastic, eye opening and massively valuable. Just a few words that come into my head when I think about my recent meeting and consultation with Solve. Lawrence, through an incredible knowledge base, was able to offer transparent but fully usable advice and help for both the direction of my business and of course web movement. It enabled me to focus on things I'd missed but more importantly get back on track with our true vision. Regardless of where you are in your businesses journey, I'd highly recommend meeting with Solve. It'll enable a fresh perspective from an extremely intelligent company.read more
Lee Newby
17:50 03 Feb 19
Fantastic, eye opening and massively valuable. Just a few words that come into my head when I think about my recent meeting and consultation with Solve. Lawrence, through an incredible knowledge base, was able to offer transparent but fully usable advice and help for both the direction of my business and of course web movement. It enabled me to focus on things I'd missed but more importantly get back on track with our true vision. Regardless of where you are in your businesses journey, I'd highly recommend meeting with Solve. It'll enable a fresh perspective from an extremely intelligent company.read more
Lee Newby
17:50 03 Feb 19
Where to start! Firstly I am surprised to see other reviews here since Solve made us feel like the digital world revolved around us. We have historically been let down hugely 3 times so were very cautious about commissioning the work however Team Solve were patient in answering all our questions and a relationship has been formed. Team Solve have restored our faith in the world of digital. The values of honesty and integrity flow from the top down throughout the company and if one was ever in doubt, chat with the chap at the top - does he seem like someone that would let you down?read more
Dom At Skiology
14:10 19 Nov 18
Love my new logo pack from solve web media. They were efficient, knowledgeable and professional. They listened to exactly what I wanted and nothing was too much trouble for them and it was a pleasure working with them. Highly recommended.read more
Charlie Rumbold
14:54 02 Oct 18
Big thank you to Lawrence at Solve for making our newsletter signup GDPR compliant. Any issue you have, the Solve team are always straight on it and come back to you quickly.read more
Summit Chalets
10:53 18 Sep 18
Very happy with the service so far, my previous web host suddenly announced they were winding up their business and Solve Web Media came up with a solution and were able to migrate the site to their hosting quickly and efficiently.read more
Simon CHRISTY
11:31 31 Aug 18
Very pleased with our new website. Very friendly and helpful service from Lawrence, particularly in assisting us with getting used to how to run it properly. We should have done this years ago.read more
A Google User
08:39 21 Aug 18
I moved to Cornwall to open a B&B but didn’t know anyone who could help me with my website, but I got lucky when a fellow B&B owner recommended Lawrence at Solve Web Media and I’m so glad because my website is fresh, contemporary and stands out from the crowd and it reflects the B&B perfectly.Lawrence takes the time to get to know you and really find out what you expect from a website. He knows that I am hopeless with anything technical but he guided me through every stage and I’m delighted with the finished website that is bring me lots of business and great reviews. I Wouldn’t hesitate to recommend Solve Web Media.read more
A Google User
09:04 16 Aug 18
A great service from Lol and all the guys at Solve. Our web hosts for 7 years and provided us with a great site, and management. Cheers!read more
A Google User
12:58 21 May 18
Not only helpful but guide you in to making informed choices. Very easy to deal with and communication is excellent. Very impressed with their service and look forward to continually working with them.read more
A Google User
20:31 27 Mar 18
so incredibly happy with my website! Its my first professional website for a new business venture. Its even better than i could have imagined. perfectly elegant and easy to use layout. I feel that Lawrence and his team have created a page that fits me and my business perfectly. thank you so much!!read more
A Google User
16:25 17 Jan 18
Team 8