This is a unique opportunity to join our specialist, fun team at Solve Web Media. We are a forward-thinking SEO and Web Design agency.
Account Manager
Role and Responsibilities
We are seeking a dynamic and proactive Client Account Manager to join our exciting team. The ideal candidate will play a crucial role in managing client relationships and ensuring customer satisfaction.
Your key tasks will include:
- Communicating with clients to understand their needs and provide appropriate solutions
- Analysis of client data to identify trends and opportunities for growth
- Leading client meetings and presentations to showcase products and services
- Utilising of CRM tools to track client interactions and progress
- Developing strategies to enhance client retention and loyalty
- Working closely with Managers and other Team members to ensure efficient and excellent service delivery
Requirements:
- Self-motivated and highly driven
- A can-do attitude, team player and ability to work independently
- Outstanding ability to think creatively, strategically, and identify and resolve problems
- Excellent verbal and written communication skill
- Strong organisational, time management, and analytical skills
- Solid work ethic, adaptable to a fast-paced environment, performing well under pressure and to deadlines
- Experience in sales or account management is essential
- Prior experience of working in a digital agency preferred
- Ability to analyse data and draw meaningful insights
- Demonstrated leadership skills to guide and motivate team members
Why Us?
- A well-respected SEO and web design company that has brilliant results and happy clients
- Amazing, fun team, ready to welcome you
- Relaxed, positive atmosphere and working environment
- Strong focus on environment and wellbeing.
- We are a B Corp organisation (Business for good)
- Forward-thinking, innovative company
- Exciting projects, small to medium size clients
- Keeping up-to-date with the latest trends and techniques
- Vibrant, young, fresh and friendly company
- Great balance of work, learning & professional development
- Relaxed dress code
- Funky shirt Friday
Offer
- Full-time position 40 hours per week
- Potential for career growth/training
- Private health plan
- We are a living wage employer and B Corporation who value our team
- Social activities and team-building excursions
- Flexitime
- Free on-site parking
- Potential to work from home
Salary Details
- £28,000 – £35,000 per annum negotiable (DOE)
- Job type: permanent
- Location: Office – Newquay, TR8 4GZ
Other Job Application Details
Solve is committed to diversity, equity, and inclusion. In 2022, we took a step further and became an LGBTQA+ safe place to work.
Tip: Stand out with an elevator pitch video. Show us your personality, passion, and drive.
If you think you fit the brief, apply with your full CV. Please send your application to jobs@solve.co.uk
Apply Now! (Hint: Show us stuff)
