Benefits / FeaturesWhat is it?Why is it important?EssentialsBasic - Small Sites, Low BudgetStandardStandard
Ecommerce
AdvancedAdvanced
Ecommerce
WordPress Core UpdateThe engine of the website. Content management system (CMS). Its an open-source application, meaning a community evolve this CMS. This updates regularly.The engine of the website. Needs to be up to date to reduce the risk of breaking, errors, speed, usability, patch vulnerabilities. It also adds features and improvements. must be comparable with Plugins and Them for compatibility.Maintenance Packages 1Maintenance Packages 1Maintenance Packages 1Maintenance Packages 1Maintenance Packages 1Maintenance Packages 1
Plugin UpdatesPlugins offer added functionality to your website: For example sliders, galleries, contact forms. These are made by 3rd party developers and update regularlyReduce the risk of breaking, errors, speed, usability, patch vulnerabilities. It also adds features and improvements. Must be compatible with WordPress core and theme for compatibility.Maintenance Packages 1Maintenance Packages 1Maintenance Packages 1Maintenance Packages 1Maintenance Packages 1Maintenance Packages 1
Theme UpdateThe look and feel of the site. It can be custom made or a pre-made template that is customised.Reduce the risk of breaking, errors, speed, usability, patch vulnerabilities. It also adds features and improvements. must be compatible with WordPress Core and Plugins for compatibility.

Maintenance Packages 1***Maintenance Packages 1***Maintenance Packages 1***Maintenance Packages 1***Maintenance Packages 1***
Critical Security UpdatesWe are sometimes alerted to vulnerable exploits.It is important to patch these asap. Before a hacker finds your site.Maintenance Packages 1Maintenance Packages 1Maintenance Packages 1Maintenance Packages 1Maintenance Packages 1Maintenance Packages 1
Speed ImprovementsHow fast is your website and its pages?Site speed is an important user experience and Google ranking factor. One of the main factors in improving SEO. So sites will lead to a loss of business.

Initial - basic optimiseMaintenance Packages 1Maintenance Packages 1Maintenance Packages 1Maintenance Packages 1
Image Size OptimisationLarge images mean slow sites.Having a quick loading of high-quality images is important for user experience. They are the windows to your business. Large images mean slower load times.

Maintenance Packages 1Maintenance Packages 1Maintenance Packages 1Maintenance Packages 1Maintenance Packages 1
SSL fixThe little green padlock in the URL bar. Its means you have an SSL security certificate.Google has published that an SSL improved SEO and user experience. Having a corrector configured SSL can improve SEO. Sometimes there are SSL errors, so we fix these for youMaintenance Packages 1Maintenance Packages 1Maintenance Packages 1Maintenance Packages 1Maintenance Packages 1Maintenance Packages 1
Hack Preventive HardeningWe add additional security to reduce the risk of being hackedBeing hacked is a real threat and can be costly to a business. Adding improved security reduces riskMaintenance Packages 1
Hack Protection GuaranteeIf you get hacked, we fix it at no extra charge.Being hacked is a real threat and can be costly to a business. Adding improved security reduces risk.Maintenance Packages 1If on any optimised hosting planMaintenance Packages 1If on any optimised hosting planMaintenance Packages 1If on any optimised hosting planMaintenance Packages 1If on any optimised hosting planMaintenance Packages 1If on any optimised hosting planMaintenance Packages 1If on any optimised hosting plan
Malware ScanWe scan your website for malwareMalware can damage your online reputation and cause website problems. Most users will never return to a site that they experience malware.upon request*upon request*upon request*upon request*upon request*upon request*
Email and Phone SupportCall us 9-4 - Is there a problem with your site and we need to fix?We are UK based with real friendly people on the other end, that genuinely care about your web presence.Maintenance Packages 1Maintenance Packages 1Maintenance Packages 1Maintenance Packages 1Maintenance Packages 1Maintenance Packages 1
Phone AdviceCall us 9-4. Ask us any questions you may have to help towards your site presence.This is allocated time to access our team of skilled experts.UpgradeUpgradeUpgradeUpgradeMaintenance Packages 1
Up to 45 mins****
Maintenance Packages 1
Up to 45 mins****
House KeepingMuch like a house, it's always good to clean up. Websites are no differentClutter and unused plugins and code can lead to site breakages, vulnerability, and makes it difficult for you and a web developer to work on the site. Upgrade optionMaintenance Packages 1Maintenance Packages 1Maintenance Packages 1Maintenance Packages 1Maintenance Packages 1
Basic CDNContent delivery network.Improves speed, security.Maintenance Packages 1
Pro CDNPro Content deliver network.Greatly Improves speed, especially for international visitors.Upgrade optionUpgrade optionUpgrade optionUpgrade optionMaintenance Packages 1Maintenance Packages 1*
PHP Fix and Update if RequiredPHP is the code that your site is built on.It is important that the PHP is up to date and is compatible with all your plugins, WordPress core and Theme.Upgrade optionMaintenance Packages 1Maintenance Packages 1Maintenance Packages 1Maintenance Packages 1Maintenance Packages 1
Monitor DowntimeSometimes sites go offline, we can monitor this, find the problem and solve it.Customers can not see your services and products.Upgrade optionUpgrade optionMaintenance Packages 1Maintenance Packages 1Maintenance Packages 1Maintenance Packages 1
Daily BackupsWe take daily backups and can restore. We have up to 30 days backups.If the site is damaged, hacked we can restore.Maintenance Packages 1Maintenance Packages 1Maintenance Packages 1*Maintenance Packages 1*Maintenance Packages 1*Maintenance Packages 1*
Fix DowntimeIf the site goes down, we get it back online.Customers can not see your services and products.Maintenance Packages 1Maintenance Packages 1Maintenance Packages 1*Maintenance Packages 1*Maintenance Packages 1*Maintenance Packages 1*
Broken Link and Error CheckWe scan your site for errors and let you know what they are. We can fix upon request.No website want errors. Leads to poor user experience and a loss of business.Maintenance Packages 1Maintenance Packages 1Maintenance Packages 1Maintenance Packages 1Maintenance Packages 1Maintenance Packages 1
Google Search Console SetupGSC gives us information about your site from Googles eyes.Can highlight if your site has spam, hacked and errors.Maintenance Packages 1Maintenance Packages 1Maintenance Packages 1Maintenance Packages 1Maintenance Packages 1Maintenance Packages 1
Plugin UpgradesSome plugins become unsupported, therefore we would need to find an alternative.If the plugin can not be fixed, an alternative must be found to enable the site to work effectively.QuotableQuotableQuotableQuotableMaintenance Packages 1****Maintenance Packages 1****
Requests: Site ChangesRequested site changesDo you need some updates to the look, fix broken pages, add content or pictures?QuotableQuotableQuotableQuotableMaintenance Packages 1****Maintenance Packages 1****
Requests: Content RefreshRequested content changesQuotableQuotableQuotableQuotableMaintenance Packages 1****Maintenance Packages 1****
Requests: Error Page FixesRequested error fixesQuotableQuotableQuotableQuotableMaintenance Packages 1****Maintenance Packages 1****
Requests: SEO ImprovementsRequested SEO improvementsMaintenance Packages 1****Maintenance Packages 1****
Price per Month + VAT£27.50£35£55£80£120£160

Plugins – Must be supported by Solve. Any new ones added after start of plan will need to be cleared with Solve before we accept cover.

Theme update – We need to have the template source if we have not built the site.

Image optimisation – we optimise images loaded with lossless compression. We do not resize them. They need to be uploaded in the correct size for where they are being added.

* Must be on our servers

** Must be on optimised servers

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**** Comes out of request time